From start to finish they did a great job on our master bathroom. I was a little worried about a couple of the negative reviews I read on the BBB website but all but one were pretty old. They listened to what we needed and even had the samples of what I had seen at a homeshow from a different company. Jacob was the salesman that helped my mother and and I and I highly recommend him. He stayed for more than 5 hours helping us answer all of our questions and making us feel like we made a good decision. I was a bit shocked at how much it cost at first but after seeing some average prices Jacob showed me and listening to some people in the neighborhood that recently remodeled their bathroom I got a more than fair price. The office workers, contractor, and the people doing the work were all very nice and pleasant to work with and I am very pleased with the outcome of our project. My 81 year old mother is also very pleased due to the fact that they made it much easier for her to get in and out of the shower, built a bench for her, and made the camode taller for us. I would recommend them to anyone looking for good quality work that follows through with their promises. If you are looking for the lowest price in town they aren't that company, however you will most certainly get what you pay for. The quality of their products are actually better than I expected since they also work for Home Depot. Overall they have been the easiest to work with after working with quite a few contractors in the past.We will be doing our smaller bathroom with them this summer.